TSA Blog’s Comments Get Policy Changed
TSA Reads Blog Comments, Changes Policy
Blog Wired
By Ryan Singel
In what is likely a first for the federal government, the Transportation Security Administration responded to complaints left in blog comments by actually changing the offending policy.
On Monday, fliers asked the TSA’s new blog Evolution of Security why some airports were requiring passengers to remove all electronics - MP3 players, cell phones and even power cords - from their carry-on bags. So the first name-only bloggers at TSA looked into it, figured out it was local rogue offices and shut down the policy.
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